What should I pay attention to when I check in Red River Hotel?

When booking Red River Hotel, please confirm the location, room type, price and booking terms. Check-in, pay attention to procedures, familiar with the process, and check room safety and hygiene. Understand the specifications of hotel facilities and inform special requirements in advance. Food, comply with the regulations, inform dietary taboos. Maintain communication, respect for others, understand the emergency contact information to ensure the stay experience.

I. Booking Confirmation

Be sure to check the exact address, room type and rates of the hotel before booking the Red River Hotel.

Double check the room description to make sure it meets your needs, such as accessibility or additional comfort.

Compare prices for different dates and room types to find the options that best fit your budget.

When confirming a booking, take care to check that all fees are clearly listed, including taxes and fees and possible additional charges.

After completing your reservation, make sure you receive a confirmation letter containing the reservation details and the check-in guide.

I. Booking Confirmation

Before booking, be sure to carefully review the terms, clear hotel policy, master the cancellation policy.

Terms and conditions, must be in-depth study, policy details, must bear in mind.

Cancel the rules, clearly understand, avoid follow-up disputes, to ensure a smooth trip.

I. Booking Confirmation

Please make sure your check-in and check-out dates are correct to avoid any unnecessary misunderstandings.

Check your check-in and check-out times carefully to ensure that your trip is smooth.

Once confirmed, please keep your reservation information, just in case.

If you have any questions about the date, please do not hesitate to contact us.

Check-in time and process

The hotel check-in time is 1400 which means that guests can enter the hotel after this time in the afternoon and begin to enjoy their stay.

For check-out time, hotel requirements must be completed before 1200 to ensure that other guests can check in smoothly.

Follow hotel policy during check-in and check-out to ensure a smoother stay.

Check-in time and process

On the day of check-in, be sure to bring valid identification, such as ID card, passport or driver's license, to present at check-in.

Upon arrival, go to the front desk to check in, the staff will check your personal information and assign you a room.

During check-in, please fill in the registration form truthfully to ensure that all information is correct.

After check-in, please follow the staff to the room, get the room card, and understand the room facilities and use notes.

Please feel free to contact the front desk or room service for assistance during your stay.

Check-in time and process

The moment you step into the hotel, the first thing you see is the reception area, where the friendly staff is ready to greet every traveler.

Check-in, you need to show your ID card, and fill in the registration form to ensure the accuracy of information.

The staff will collect your room card, guide you to the room, and briefly introduce the facilities and use of the room.

After your stay, you can adjust the room temperature, lighting and so on to enjoy a comfortable stay.

Use of hotel facilities

Gym equipped with a variety of fitness equipment, daily opening hours from early morning to evening, to ensure that guests can arrange their own exercise time.

With lounge chairs and umbrellas, you can enjoy a cool and comfortable rest at the same time.

The hotel's SPA offers professional massage and beauty services, which can be booked according to individual needs.

Some facilities may cost extra, please check in before you check in.

Use of hotel facilities

When enjoying the facilities provided by the hotel, be sure to follow clear guidelines, from fitness equipment to the pool, every detail should be treated with caution.

Personal belongings should be kept clean, food residue should not be left on the fitness equipment, personal belongings should not be left in public areas.

Check the safety of any facility before using it. If any damage or anomaly is found, inform the hotel staff immediately.

When using shared facilities, remain humble and give way to other guests to ensure the harmonious and orderly use of public space.

Use of hotel facilities

Please inform the hotel in advance of special requirements such as cribs or pets.

Ensure that all facilities are understood and prepared prior to check-in.

For special needs, please contact the front desk or customer service directly.

The hotel will do its best to meet your needs and ensure your stay.

IV. Guest Room Safety

Step into the door, the first thing is to check whether the doors and windows are closed, to ensure foolproof.

Check the walls for cracks or anomalies, just in case.

Check the bed carefully to make sure there are no hidden items and keep it clean and safe.

Ensure that the electrical equipment in the room is turned off to avoid fire hazard.

Use in-room safety equipment such as smoke alarms and emergency call buttons.

IV. Guest Room Safety

Pay attention to whether the room door is closed to ensure security and privacy.

Check that the windows are locked to prevent accidents.

Observe indoor lighting to ensure normal use.

Check beds and carpets carefully to avoid hidden items.

Pay attention to indoor fire fighting facilities to ensure their good use.

Pay attention to the toilet facilities to ensure that they are clean and safe.

Check indoor sockets and wires to avoid potential safety hazards.

Make sure there are any valuables left in the room to avoid losing them.

IV. Guest Room Safety

In the room, first of all to ensure that all electrical equipment before use has been checked, power socket is not damaged, electrical appearance is not damaged.

When operating electrical appliances, be sure to keep your hands dry and avoid contact with live parts in a humid environment.

When using electrical appliances, be careful not to splash water into the electrical appliances, so as not to cause short circuit or fire.

When leaving the room, make sure that all electrical appliances are turned off and the electrical plugs are unplugged from the sockets.

If the electrical equipment is abnormal, please stop using it immediately and contact the front desk for assistance.

Room hygiene

Carefully observe whether the sheets are smooth and wrinkle-free, bedding is flat, to ensure that no stains.

Caress the edge of the sheet to check for thread or breakage.

Touch bedding, feel whether it is soft and comfortable, no smell.

Pay attention to check the cleanliness of curtains, towels, bath towels and other items.

Make sure the floor is clean and free of stains and hair.

Check the toilet facilities, such as toilet, sink, shower, etc. are clean.

Look out for ants, cockroaches and other pests in the room.

Check the room for broken furniture or appliances.

Make sure the air conditioner, TV and other electrical appliances are working properly.

Room hygiene

Keep the room clean and tidy. Please inform the service staff in case of uncleanness.

Ensure that the sheets and bedding are clean and can be replaced as needed.

Regular disinfection of public areas to prevent cross-infection and protect your health.

Sheets should be changed daily to ensure clean and dust-free.

Clean floor, do not leave food residue or water stains.

Toiletries in place, do not pile up messy.

Air conditioning and windows are regularly opened for ventilation to keep the air fresh.

Toilet appliances keep dry, anti-mildew and anti-scaling.

Vi. Catering services

The hotel carefully planned breakfast, a wide variety to meet the needs of each guest's taste buds.

The restaurant has an elegant environment and offers special dishes to bring guests a unique culinary experience.

A team of professional chefs, meticulous cooking, combining tradition and innovation, presenting a delicious dish.

There is a wide selection of drinks, whether it's coffee in the morning or cocktails in the evening.

Vi. Catering services

The dining room is kept clean and tidy.

When customers order, ask if they need to recommend specials.

Ensure food hygiene, strictly control the source and quality of food.

Smile and be friendly during service.

After the initiative to clean the table, collect tableware.

Focus on customer needs and provide timely assistance.

Train staff regularly to improve service level.

Strictly follow the food safety standards to ensure customer health.

Strengthen food safety inspection, eliminate food safety risks.

Pay attention to the restaurant atmosphere, create a comfortable dining environment.

Actively carry out promotional activities to attract more customers.

Pay attention to customer feedback and adjust service strategy in time.

Vi. Catering services

Please inform the hotel restaurant if you have any special requirements or taboos before you make your reservation.

This will ensure that our chefs are able to prepare meals that meet your needs.

Our restaurant promises that your health and taste experience will be our top priority.

VII. Other points for attention

Keep your mobile phone clear so hotel staff can contact you, ensure all valuables have been properly stored, know local traffic rules in advance, Ensure safe driving, suitable clothing and shoes for movement in and out of the hotel.

When dining in the restaurant, order politely and respect the local food culture, check the schedule in advance when attending activities organized by the hotel, Make sure you don't miss the moment. If you have any problems, communicate with the front desk and ask for help.

Protect personal privacy, do not disclose personal information, respect hotel regulations, maintain public order, activities in public areas, pay attention to environmental hygiene, Do not litter, maintain appropriate indoor temperature, save energy, and work together to create a harmonious and comfortable living environment.

VII. Other points for attention

Keep the rooms clean and tidy, do not throw away rubbish, keep the public area clean.

Be quiet in public, respect others' rest, and don't make noise.

Take good care of the hotel facilities, do not damage them at will, report any problems.

Respect local customs, abide by hotel rules and regulations, show a good image.

Rational use of hotel resources, save water and electricity, reduce energy consumption.

No noise in the dining area, keep the table clean, do not waste food.

Pay attention to personal safety in the gym and other public places, obey the rules of use.

Keep good communication with hotel staff and make reasonable suggestions and suggestions.

Actively cooperate with hotel staff in case of emergency.

When checking out, make sure the room is well stocked and no personal items are left behind.

During the stay, maintain good public order and work together to create a harmonious atmosphere.

VII. Other points for attention

While on the road, make sure you have important documents such as your passport and ID with you.

Understand the safety measures inside and outside the hotel, try to avoid going out alone at night.

Respect local customs and avoid unnecessary misunderstandings caused by cultural differences.

Plan your trip in advance and allow enough time for emergencies.

Pay attention to the weather forecast and carry rain gear or sunscreen with you.

Plan your budget and avoid overspending while traveling.

Keep communication open and make sure family and friends know your itinerary.

Respect the ecological environment, do not throw away garbage, protect the natural environment.

Keep a good attitude and enjoy the trip.

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